Shipping & Delivery Policy
Effective Date: 12-05-2025
Last Updated: 12-05-2025
At Inkbuz (BienesMart), we work to ensure that your orders are processed quickly and delivered safely. Please review the following details about our shipping and delivery process.
Order Processing Time
- All custom-printed products are made-to-order.
- Orders are typically processed and dispatched within 2–4 business days after payment confirmation.
- Bulk or complex orders may take additional time; we’ll keep you informed via email.
Shipping Coverage
We currently ship across India and offer international shipping on request.
Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| Within India | 3–7 business days |
| International | 7–14 business days (varies by country) |
Note: Delivery times may vary depending on your location, courier delays, or unforeseen circumstances.
Shipping Charges
- Shipping fees are calculated at checkout based on location and product weight.
- Cash on Delivery (COD) may incur an additional fee of ₹40 (if applicable).
- Free shipping may be offered on promotional or bulk orders.
Tracking Orders
- Once shipped, a tracking link will be sent to your registered email or phone number.
- You can track your shipment anytime from your Order Dashboard.
Delivery Delays
Delays can occasionally occur due to:
- Public holidays or natural disruptions
- Courier network issues
- Incomplete address or contact details
We’ll do our best to assist you if there’s any delay. Please contact our support team for help.
Wrong or Undelivered Orders
Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages caused by incorrect addresses.
If your order returns due to an undeliverable address:
- Re-shipping will be charged based on the courier rate
Contact Us
For shipping updates or delivery issues, reach out to:
Email: hello@inkbuz.com
Phone: +91-75 488 588 98
Address: 3/1270 A, Sri New Guruvayurapan nagar, Vavipalayam, Tirupur, Tamilnadu – 641666, India.
Support Hours: Mon–Sat, 10AM to 6PM
